SMS Terms & Conditions

1- SMS Consent Communication

The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications

If you have consented to receive text messages from Westrom Group, you may receive text messages related to customer care.

Example: Hello, this is Westrom Group Company (The Property Management Office) currently managing your property. During your time as a Resident, we may send text communication with you. Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text “Help” or visit our URL for Privacy Policy https://westromgroup.com/privacy-policy/ and Terms of Service at https://westromgroup.com/terms-and-conditions-for-sms-services/

3- Message Frequency

Our SMS message frequency will be from 100-200 text messages daily across all users, related to customer care. mostly internal in nature or to people who initiate a text and are our existing client.

Example:

“Message frequency may vary. You may receive up to 100-200 SMS messages per day regarding your customer care.

4- Potential Fees for SMS Messaging

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

5- Opt-In Method:

Customer will Opt-In for SMS messaging from Westrom Group through intakes forms on their website located at https://westromgroup.com/contact/, this agreement for SMS will not be shared with third parties for marketing purposes.

6- Opt-Out Method

Customers will be able to opt out of SMS messaging from (Westrom Group) by replying STOP at any time to any received SMS message, once opted out they will receive no further SMS communication. They can opt back in at any time by replying START

7- Help

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at https://westromgroup.com/contact/

Additional Options

 If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

8- Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our https://westromgroup.com/privacy-policy/ and https://westromgroup.com/terms-and-conditions-for-sms-services/ pages.
• Message frequency may vary